At the Clark County Literacy Center, we are deeply committed to protecting the privacy, dignity, and trust of our students, tutors, volunteers, donors, and community partners. This Privacy Policy outlines how we collect, use, and protect your personal information.

1. Our Absolute Commitment to Your Privacy

Your personal information belongs to you. We do not sell, rent, trade, lease, or otherwise share your contact information with any third party under any circumstances. This absolute guarantee includes your:

• Name

• Phone number

• Email address

• Physical mailing/street address

No mobile or text messaging originator data, consent, or opt-in information will be shared with third parties or affiliates for marketing or promotional purposes.

2. Information We Collect

We only collect personal information that you voluntarily provide to us when you interact with our programs, including:

• Students & Tutors: Contact information (name, email, phone, address) and basic educational goals or interests when you sign up for classes or volunteer opportunities.

• Donors: Billing information and contact details needed to process financial contributions.

• Website Visitors: Non-identifying statistical information (such as your browser type or pages visited) used solely to improve our website’s usability.

3. How We Use Your Information

We use your information strictly to support our literacy mission. This includes:

• Matching students with tutors and scheduling classes.

• Responding to your questions, inquiries, and requests.

• Sending updates about our literacy programs, volunteer needs, and events (only if you have opted in).

• Processing donations and providing tax receipts.

4. How We Safeguard Your Information

We use industry-standard administrative, physical, and technical safeguards to keep your personal information secure against unauthorized access, loss, or alteration. Access to your personal data is restricted only to authorized staff members who need the information to perform their duties.

5. Your Rights and Choices

You have full control over your information. At any time, you may request to:

• Review the personal information we have on file for you.

• Correct or update your contact details.

• Be completely removed from our mailing list or database.

• Opt out of text messages, emails, or phone calls.

6. Contact Us

If you have any questions about this Privacy Policy, or if you would like to update your contact preferences, please contact us directly:

• Clark County Literacy Center

• Website: clarkcountyliteracy.org

• Email: info@clarkcountyliteracycenter.org

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